Contact Us

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Contact Us

Ask us a Question

The BEST way to ask a question is  via ECONSULT on FRONT PAGE, you can use this to send pictures through as required. If you feel you matter is urgent please ring on 0208 575 0083 - Calls to/from reception are recorded for Security and Training. We understand there are times you might have to wait and that can be frustrating.

To contact us with medical questions / prescription or appointment queries please see attached link

Link to Appointment / Medication Guidance

If you call us please be aware of the options available and select the correct one

Press 1 for advice on how to obtain a repeat prescription

Press 2 for advice on admin events eg test results, letters, access to your online account for yourself or someone within your family. – LINE OPEN 09:30-12:30 and 14:30-17:30

Press 3 for booking an appointment – we will book the most appropriate based on clinical guidance and process, so please provide a brief description

Press 4 for advice on insurance report or private letters

Press 5 for referral information –  you can leave a voicemail for the medical secretary if unanswered


New registrations

can be sent in email to

Reports/ Document/ Results

Any requests for information or to send information should be done via econsult  or in person/writing

OR by asking for online access to see you full medical records

Complaints or compliments

should be made in email to

or in writing to

Mansell Road Practice

71-73 Mansell Road,

Phone: 0208 575 0083 - Calls to/from reception are recorded for Security and Training

Out of hours: 111

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